We are seeking an experienced Project Manager with strong bilingual capabilities (Japanese & English) to lead projects focused on Linux and Middleware systems. The ideal candidate will have hands-on project management experience, excellent stakeholder engagement skills, and a proven track record in managing budgets and governance processes. This role requires effective communication across diverse teams and the ability to navigate complex technical environments. Core Competencies: Multiple stakeholder management. Project budgeting and cost governance. Excellent communication and interpersonal skills. Key Responsibilities: Project Planning & Execution: Define project scope, objectives, and deliverables aligned with business goals. Develop detailed project plans, timelines, and resource allocation strategies. Stakeholder Management: Engage and manage multiple stakeholders across technical and business teams. Facilitate clear communication between Japanese and English-speaking teams. Budget & Cost Governance: Prepare and monitor project budgets, ensuring cost control and compliance. Report financial performance and implement corrective actions when needed. Risk & Issue Management: Identify potential risks and develop mitigation strategies. Resolve issues promptly to maintain project timelines and quality standards. Team Coordination: Lead cross-functional teams, ensuring collaboration and accountability. Provide guidance and support to team members throughout the project lifecycle. Must-Have Skills & Qualifications: Project Management Expertise: PMP certification or equivalent. Hands-on experience managing technical projects in Linux and Middleware environments. Technical Understanding: Familiarity with Linux OS and Middleware technologies (e.g., WebSphere, JBoss, Apache) Language Proficiency: Japanese Language Proficiency Test (JLPT) Level N2 or N3 (mandatory). Strong English communication skills (verbal and written). Preferred Qualifications: Experience in IT infrastructure or enterprise system projects. Knowledge of Agile methodologies. Prior experience working in multicultural environments. 求人詳細 必須言語 日本語 (上級ビジネスレベル), 英語 (上級ビジネスレベル)

We are seeking an experienced and energetic Bilingual Project Lead to manage and drive mobile and web application development projects in a dynamic, fast-paced environment. The ideal candidate will have strong technical expertise, excellent Japanese communication skills, and a proactive approach to leading cross-functional teams and ensuring project success. Key Responsibilities Lead and manage the development of mobile and web applications, ensuring on-time and on-budget delivery of high-quality solutions. Collaborate with clients and stakeholders to gather requirements, define project scope, and translate business needs into technical solutions. Drive implementation of cloud-based solutions, with a strong focus on Microsoft Azure services. Manage project schedules, risks, and deliverables while ensuring alignment with organizational objectives. Facilitate communication between onsite and offshore teams and coordinate with both technical and business groups. Ensure adherence to SDLC processes, Agile methodologies, and best practices. Serve as the primary contact for clients, delivering regular updates and managing expectations. Foster an energetic, proactive, and collaborative team environment to increase productivity and efficiency. Key Requirements 8+ years of hands-on experience in mobile and web application development. Strong expertise in cloud technologies with deep knowledge of Microsoft Azure. Excellent understanding of SDLC, Agile practices, and modern development methodologies. Energetic, proactive, outgoing personality with strong problem-solving capabilities. Prior experience in a client-facing role is an added advantage. Preferred Qualifications JLPT N3 or above. Experience leading bilingual teams. Knowledge of additional cloud platforms (AWS, GCP) is a plus. Bachelor’s degree or equivalent in an Engineering discipline (Computer or Electronics). Job details Salary ¥9,000,000 Yearly ～ ¥11,000,000 Yearly Language requirement Japanese (Business), English (Business)

  Key Responsibilities Design and implement scalable EyeLit MES solutions for factory automation and equipment integration. 10+ years of hands-on experience in EyeLit MES and Equipment Integration within semiconductor or advanced manufacturing environments. Develop system architectures that support multi-tool integration and minimize manual operator intervention. Integrate EyeLit MES with equipment interfaces, PROMIS MES, and advanced process control (APC) systems. Reduce manual touchpoints across lot processing workflows (e.g., from cassette placement to lot completion). Implement automation and workflow optimization strategies to improve throughput and reduce person-to-machine ratios. Define functional and technical requirements, prepare design specifications, and oversee UAT, validation, and deployment activities. Collaborate with operations, engineering, IT, and quality teams to ensure alignment with production goals, compliance requirements, and best practices. Required Skills & Qualifications Bachelor’s or Master’s degree in Engineering, Computer Science, or a related discipline. Deep expertise in EyeLit MES architecture, configuration, and customization. Strong knowledge of equipment integration standards such as SECS/GEM, EDA, and OPC-UA. Experience integrating MES with other factory systems, including PROMIS MES and APC solutions. Demonstrated success leading semiconductor factory automation and equipment integration projects. Excellent analytical, problem-solving, communication, and stakeholder management capabilities.

This role is responsible for implementing and executing technical data management policies and practices across all environments, entities, and data layers. A critical component of the role is data modeling, ensuring that data structures are well-organized, efficient, scalable, and aligned with business needs. Expected Business Impact   Accelerate development cycles of data and AI use cases Enable efficient data analysis with consolidated core data products Ensure data quality and reliability by design Improve data discovery and understanding Create scalable data layering architectures Enable data privacy and security governance Reduce data-related risks Key Responsibilities   Data Governance & Risk Management Translate compliance and security guidelines into actionable data management frameworks and processes Act as first line of defense for data risk management and data lifecycle monitoring Ensure compliance with regulatory standards and internal policies Design and enforce data classification and retention policies Supervise data privacy measures including anonymization and pseudonymization Establish and maintain a robust data quality control framework   Access Control & Security Design and implement data access and privilege control processes Enforce segregation of duties across the data platform Manage environment-specific access permissions (Production, Sandbox, Pre-Production, Non-Production) Monitor and audit data access patterns Implement least privilege access principles   Data Architecture & Modeling Support the definition and governance of data modeling standards and best practices Develop conceptual, logical, and physical data models for source systems and core/analytical data products Implement Data Vault design: create hub entities and satellite tables based on core data models Enforce naming conventions and design patterns to ensure consistency across the data warehouse architecture Create and maintain modeling guidelines and documentation Define business and information vault transformations   Data Discovery & Documentation Maintain a comprehensive data catalog and metadata repository Document data lineage across multi-layered architectures Create and maintain data dictionaries and business glossaries Establish documentation standards for all data assets   Stakeholder Collaboration Partner with Compliance and Security teams to implement actionable data management processes Collaborate with Data Analysts to gather requirements for core data products Work with Data Scientists to enrich analytical requirements using unstructured data Support ML/AI use cases by providing high-quality core data Collaborate with Data Engineering and application teams on source system integration and data modeling Required Qualifications   Technical & Professional Skills Experience in Big Data platform governance and management Experience in following fields a definitive plus: Risk Management, Audit, Compliance, Security Proficiency with metadata management tools (Talend, Collibra, Unity Catalog) Solid foundation in database design, programming, and system analysis Strong SQL skills, understanding of data warehousing and ETL processes Minimum 8 years of professional experience (5+ years in relevant data management roles) Hands-on experience as a data analyst, data scientist, data engineer, or actuary Domain expertise in insurance or finance is advantageous Business-level English and/or Japanese N1/N2 求人詳細 給与 ¥8,500,000 年収 ～ ¥11,000,000 年収 必須言語 日本語 (上級ビジネスレベル), 英語 (ビジネス会話)

ServiceNow Project Manager: Bilingual (Japanese and English), Japanese Native preferred   Key Responsibilities: Project Management Lead end-to-end implementation of ServiceNow ITSM modules (Incident, Request, Problem, Change, Knowledge, etc.) Oversee ITOM components such as Discovery, Event Management, and CMDB enhancement Manage project scope, budget, resources, timelines, and risks Stakeholder Engagement Coordinate with internal teams, external vendors, and global stakeholders Facilitate requirement gathering, decision-making, and status reporting Process & Technical Consulting Provide guidance on ITIL-based process design and improvement Propose technical solutions and implementation strategies Quality Assurance & Continuous Improvement Support testing (including UAT), post-implementation troubleshooting, and ongoing optimization Conduct reviews and share lessons learned   Required Qualifications: Must Skills: Proven track record managing large-scale ServiceNow implementation projects Familiarity with ServiceNow ITSM and/or ITOM  Strong understanding of ITIL processes Other Skills Project management certifications (PMP, PRINCE2 preferred) Strong communication and multitasking abilities Technical acumen in web/software development environments   Preferred Qualifications ServiceNow certifications (e.g., CIS-ITSM, CIS-ITOM) Exposure to other ServiceNow modules  Experience working with multicultural and offshore teams 求人詳細 給与 ¥750,000 月給 ～ ¥800,000 月給 必須言語 日本語 (ネイティブ), 英語 (ビジネス会話)

We are looking for a skilled OpenSearch Engineer to design, deploy, and manage our high-performance, distributed search and analytics platform. This role is critical for ensuring our application search, log analytics, and observability pipelines are secure, scalable, and highly available to support our growing user base and data volume. You will be a key contributor to the architecture and operational excellence of our core data systems. Key Responsibilities Design & Development: • Design, implement, and maintain large-scale OpenSearch/Elasticsearch clusters for various use cases (e.g., application search, logging, observability). • Develop, optimize, and tune complex search queries, indexing strategies, and data models to ensure fast and accurate results. • Develop custom OpenSearch plugins or integrations as needed to extend platform functionality. • Collaborate with application development teams to integrate OpenSearch into new and existing applications. Platform & Operations: • Manage cluster health, capacity planning, and resource allocation to ensure high availability, performance, and scalability. • Implement and manage data pipelines using tools like Logstash, Fluentd, or custom solutions for efficient data ingestion. • Define and enforce security policies, including fine-grained access control, encryption, and network segmentation. • Automate deployment, configuration, and monitoring using Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation. • Participate in on-call rotations to diagnose and resolve production incidents related to the search platform. Optimization & Strategy: • Proactively identify and resolve performance bottlenecks, conducting regular cluster performance testing and optimization, and enhance the search functionality using AI. • Stay current with the OpenSearch/Elasticsearch ecosystem, new features, and best practices to drive platform innovation. Job details Language requirement English (Fluent), Japanese (Business)

The Group Business Department provides comprehensive operational support for approximately 570 Chambers of Commerce and Industry (CCI) and business associations across Japan. Our mission is to enable the CCI channel to focus fully on the operation and sales promotion of cooperative (kyosai) insurance products by managing all aspects of collection operations and administrative processing efficiently and accurately. We are currently seeking a professional who will lead operational efficiency and process transformation initiatives aimed at simplifying and streamlining the end-to-end processes related to cooperative insurance administration. This position plays a key role in driving digital transformation (DX) and ensuring that our operations evolve to meet the changing needs of customers and business partners.   Key Responsibilities Lead end-to-end operational improvement and digital transformation (DX) initiatives related to life insurance business processes and policyholder services. Analyze current operations and propose transformation strategies that enhance customer satisfaction and contribute to sustainable business growth. Identify and implement improvements in business processes and related operations to enhance convenience for both customers and sales teams. Drive initiatives that increase process efficiency, reduce operational complexity, and support overall business optimization. Qualifications   Required Skills & Experience A proactive, positive attitude and strong motivation for continuous learning and skill development. Ability to think independently, take initiative, and drive actions toward results. Strong leadership and communication skills to guide teams and influence stakeholders effectively. Ability to understand and structure complex business processes logically and clearly. Basic knowledge of life insurance, including group, corporate, and institutional insurance products. Fundamental understanding of compliance and regulatory requirements.   団体業務グループでは、全国約570の商工会議所・商工会を対象に、収納業務全般を支援しています。 CCIチャネルが共済事業の運営および営業活動に専念できるよう、業務処理や事務オペレーションの側面から包括的なサポートを提供することが私たちの役割です。 本ポジションでは、共済関連業務のプロセスをよりシンプルかつ効率的に進めるため、業務改革およびオペレーション効率化の推進を担っていただきます。 デジタルトランスフォーメーション（DX）を通じて業務を最適化し、顧客および社内関係者双方の利便性向上に貢献していただきます。 主な職務内容 生命保険ビジネスにおける契約者サービスのE2E業務改善およびDX推進のリード 現行業務の分析に基づき、顧客満足度の向上と会社収支の安定成長に資する業務改革の企画・提言 顧客および営業担当の利便性を高めるための業務プロセス改善および関連施策の実行 業務の簡素化・効率化を目的としたオペレーション最適化の推進 応募資格   ■ 必須スキル・経験 常に前向きに取り組み、知識・スキルを継続的に高める意欲をお持ちの方 自ら考え、主体的に行動できる方 チームを牽引し、関係者を巻き込みながら推進できるリーダーシップおよび高いコミュニケーション能力 業務全体像を把握し、論理的に構造化・整理できる能力 生命保険・団体保険・企業保険および制度系個人保険に関する基礎的な商品知識 コンプライアンスに関する基本的な知識 求人詳細 給与 ¥7,500,000 年収 ～ ¥9,000,000 年収 必須言語 日本語 (上級ビジネスレベル), 英語 (ビジネス会話)

The ideal candidate will be detail-oriented, customer-focused, and skilled at coordinating between Japanese-speaking partners, global stakeholders, and internal teams to ensure smooth project onboarding and execution. Key Responsibilities 1. Partner Onboarding & Intake Management Collaborate with partners, customers, and internal stakeholders to define project objectives, scope, and deliverables. Engage with partners to understand requirements, secure commitments, and manage expectations throughout the intake phase. Develop and maintain project plans with clear timelines, milestones, and deliverables aligned to customer needs. Coordinate and track onboarding and intake activities to ensure timely completion and adherence to quality standards. 2. Financial Assessment & Compliance Review partner Statements of Work (SOWs) and perform financial assessments to validate funding requests. Provide guidance on funding eligibility and ensure compliance with ECIF/MACC (Enterprise Customer Investment Fund / Microsoft Azure Consumption Commitment) guidelines. 3. Execution Readiness & Governance Facilitate RACI discussions with partners and internal teams to define roles and responsibilities. Establish governance processes to ensure clear ownership and accountability during execution. Monitor onboarding progress, identify risks, and coordinate with cross-functional teams to implement mitigation plans. 4. Communication & Reporting Conduct regular status meetings with partners, customers, and internal stakeholders. Document decisions, action items, and follow-ups, ensuring transparent communication. Prepare and deliver progress reports, risk summaries, and insights for leadership review. 5. Continuous Improvement & Best Practices Contribute to ongoing enhancement of onboarding processes and project management methodologies. Stay up to date with industry trends, Azure migration best practices, and partner engagement models. Required Skills & Qualifications Proven experience supporting Azure or Cloud Migration or similar partner-driven projects. Strong understanding of pre-sales processes, partner onboarding, and funding workflows. Excellent communication and interpersonal skills, with business-level proficiency in Japanese and English. Ability to analyze financial documents and SOWs for funding validation. Familiarity with project management tools and methodologies (e.g., MS Project, Planner, or Jira). Strong organizational and problem-solving skills with a customer-first approach. Preferred Qualifications PMP or equivalent project management certification. Microsoft Azure certifications (e.g., AZ-900, AZ-104, AZ-305) preferred. Knowledge of RACI frameworks and governance models. Experience with ECIF/MACC funding mechanisms. Prior experience in a bilingual coordination or project delivery role with Japanese stakeholders.   本ポジションは、Microsoft Azure（マイクロソフト・アジュール） やクラウド移行プロジェクトにおける Partner & Funding（パートナーおよび資金管理） のサポートを行うコーディネーター職です。 主に、パートナー企業・お客様・社内チーム と連携し、プロジェクトのオンボーディング（開始準備）、契約書・資金関連の確認、進捗管理を担当します。 日本語でのやり取りが中心ですが、社内システムや報告書の一部は英語で作成します。 主な業務内容 / Key Responsibilities 1. パートナーオンボーディング（Partner Onboarding） パートナー企業・お客様・社内メンバーと連携し、プロジェクトの目的・範囲・スケジュールを整理 パートナーからの要件をヒアリングし、社内チームと共有 プロジェクト計画（スケジュール、マイルストーン）の作成と進捗管理 2. 財務確認・コンプライアンス対応（Financial Assessment & Compliance） パートナーから提出される SOW（Statement of Work / 作業明細書） の確認 ECIF / MACC（Microsoft のファンディング制度） に基づく資金申請内容を確認 規定に沿った承認・ガイドラインの説明 3. 実行準備・ガバナンス（Execution Readiness & Governance） プロジェクト関係者の役割を明確にする RACI（責任分担表） の調整 プロジェクト開始に向けた準備・課題管理 問題発生時のリスク対応・改善提案 4. コミュニケーション・報告（Communication & Reporting） パートナーや社内メンバーとの定例会議の実施 会議議事録、アクションアイテムの整理 プロジェクト進捗・課題レポートの作成 5. プロセス改善（Continuous Improvement） オンボーディング手順や社内プロセスの改善提案 応募条件 / Required Skills クラウド、IT、または Microsoft Azure に関する業務経験 プロジェクト管理、または営業・顧客対応の経験 高いコミュニケーション能力と調整力 SOW（契約書・見積書）の内容を理解し、確認できる方 基本的なPCスキル（Excel、Outlookなど） 歓迎スキル / Preferred Skills PMP や同等のプロジェクトマネジメント資格 Microsoft Azure 認定資格（AZ-900, AZ-104 など） RACI（責任分担）やガバナンスモデルの知識 ECIF / MACC の資金運用に関する理解 英語で簡単な読み書きができる方（翻訳ツール利用OK） 求める人物像 / Ideal Candidate お客様やパートナーとの信頼関係を大切にできる方 細かい作業やスケジュール管理が得意な方 チームで協力しながら仕事を進められる方   Azure関連の最新動向や業界トレンドの把握

The Scrum Master/Agile Coach supports the team in becoming the best version of itself by fostering a culture of collaboration, continuous improvement, and high performance. This role drives Agile practices, facilitates effective communication and decision-making, and ensures that the team delivers maximum value while maintaining a safe and transparent working environment. Key Responsibilities   1. Support the Team to Be Its Best Version Lead and encourage team spirit and collaboration. Support the team in achieving self-organization and maximizing the value it delivers. Guide the team in applying Agile principles and practices effectively. Create a psychologically safe environment for open discussions and issue resolution. Promote a Kaizen (continuous improvement) mindset in daily work.   2. Help People Grow and Learn Identify and act on opportunities for team members’ personal and professional development (e.g., knowledge transfer, feedback sessions, shadowing). Support the Product Owner in managing and prioritizing the team backlog, ensuring alignment with business value. Coach and mentor team members to enhance delivery efficiency and quality. Lead by example in embodying Agile values and mindset. 3. Facilitate Workshops and Decision-Making Organize and facilitate workshops and discussions to ensure clarity of goals and alignment on priorities. Facilitate decision-making within the team and with stakeholders. Mediate and resolve conflicts when necessary to maintain a productive environment. 4. Own and Improve the Team Process Own and continuously improve the team’s delivery process, ensuring visibility through tools such as Kanban or Scrum boards and value stream maps. Define and track actionable KPIs to measure efficiency and drive continuous improvement. Support the removal of impediments that hinder team performance. 5. Promote Transparency and Communication Provide transparent updates on team progress, performance, and health (velocity, retrospectives, KPIs, etc.). Share successes, challenges, and lessons learned across teams and departments. Support internal communication about Agile transformation and best practices. Actively participate in Agile and Scrum Master Communities of Practice, and promote cross-team collaboration and learning.   Required Skills & Qualifications   Proven ability to act as a change agent with strong persuasion and influencing skills. Excellent teaching, coaching, and communication skills. Bilingual proficiency in Japanese and English (Business level or above). Life Insurance domain knowledge and experience preferred. Ability to adapt communication and coaching approach depending on the audience (technical experts, product managers, department heads). Strong knowledge of Agile practices, including: Coaching techniques and stances (listening, questioning, feedback). Product management techniques (Product Vision, Story Mapping, Value-based prioritization). Agile project management methods and tools (visual management, Agile KPIs, indicators). Writing effective User Stories (BDD, TDD knowledge a plus). Scrum and Kanban ceremonies (Daily, Planning, Retrospective, Review). Experience in workshop facilitation and Agile games for engagement and learning. 求人詳細 給与 ¥8,500,000 年収 ～ ¥11,000,000 年収 必須言語 英語 (ビジネス会話), 英語 (ビジネス会話)

法務・コンプライアンス部門の業務目標達成に向けて、営業検査グループマネージャーを補佐し、オンサイトモニタリングの強みを活かした検査計画（目的・成果、業務プロセス、重点事項、KPIを含む）を立案・実施していただきます。 営業関連業務における内部統制が有効に機能しているかを、被検査部門から独立した立場でモニタリングし、適切な統制・改善を推進します。また、営業チャネルの現状を的確に把握・分析・評価し、代理店が抱える課題を抽出・改善提言することで、全社的な業務運営の適正化および改善に貢献していただきます。   主な業務内容   代理店検査、定例検査、テーマ別検査、特別検査の実施 質の高い検査報告書の作成 検査プロセス・手法の改善提案および効率化推進 検査マニュアル等の整備 検査指摘事項に対する改善状況のフォローアップ 必要に応じたフォロー検査の実施   応募資格   ＜必須条件＞ 生命保険業界における代理店チャネル経験、または内部監査部門での実務経験（5年以上） 他部署・他組織と積極的にコミュニケーションを取れる方 ＜歓迎条件＞ CIA（公認内部監査人）または CFSA（公認金融監査人）の資格保有者または取得を目指している方 ビジネスレベルの英語力（読み書き）   PCスキル（Word、Excel、PowerPoint） ​​​​​​​ The Legal & Compliance Division is seeking a Sales Inspection Officer to support the Sales Inspection Group Manager in achieving departmental goals. You will perform monitoring activities from an independent standpoint, ensuring compliance and operational soundness within sales channels. Through accurate assessment, analysis, and evaluation of sales channels and agency activities, you will identify issues, propose improvement measures, and support company-wide operational enhancement through follow-up initiatives. Key Responsibilities   Conduct agency inspections, regular inspections, thematic inspections, and special inspections. Prepare high-quality, clear, and insightful inspection reports. Propose and implement improvements to inspection processes and methodologies. Maintain and update inspection manuals and related documentation. Follow up on corrective actions related to inspection findings. Conduct follow-up inspections to ensure continuous improvement and compliance.   Required Qualifications   Minimum 5 years of experience in either: The life insurance industry (with agency channel experience), or An internal audit or inspection department. Strong communication skills and the ability to collaborate effectively across departments. Proficiency in Microsoft Word, Excel, and PowerPoint.   Preferred Qualifications   CIA (Certified Internal Auditor) or CFSA (Certified Financial Services Auditor) certification. Business-level English skills (reading and writing) 求人詳細 給与 ¥8,500,000 年収 ～ ¥11,000,000 年収 必須言語 日本語 (ネイティブ), 英語 (ビジネス会話)

The Internal Audit function exists to help the Board and Executive Management protect the organization’s assets, reputation, and sustainability by providing independent and objective assurance designed to add value and improve operations. The team applies a systematic and disciplined approach to evaluate and enhance the effectiveness of risk management, control, and governance processes, in line with recognized professional internal audit standards. The ideal candidate will demonstrate the ability to deliver constructive, balanced, and insightful messages with empathy, and communicate clearly and convincingly with stakeholders to support continuous improvement and transparency.   Key Responsibilities   Act as backup and support to the Internal Audit Manager in producing accurate and timely reports for Senior Management, the Board, and Committees. Support a team of approximately 15 internal auditors in the implementation of methodologies, working practices, training, and quality assurance processes. Participate in the Group Internal Audit Practice Management community and maintain effective relationships with peers to stay informed about developments and emerging topics in internal audit practices. Proactively identify relevant training and development needs and build a strong professional network.   Required Skills   3 to 5 years of experience in an audit or control function. Strong technical knowledge and/or qualifications in Internal Auditing. Understanding of regulatory requirements in the insurance industry and awareness of current control themes and trends. Solid knowledge of audit practices, methodologies, and techniques. Excellent oral and written communication skills, with the ability to explain complex and technical issues clearly and concisely.   Preferred Qualifications   Professional qualification such as ACA or Chartered Internal Auditor. 求人詳細 給与 ¥7,500,000 年収 ～ ¥9,000,000 年収 必須言語 英語 (ビジネス会話), 日本語 (ビジネス会話)

The role is primarily responsible for external communications to enhance our client's brand value and corporate image, while also handling some internal communications and information dissemination via SNS (mainly using note). The position involves building strong relationships with internal and external stakeholders and supporting strategic communications. Tasks You will work as part of a team to increase brand value and corporate image over the long term through coordinated PR activities with internal and external stakeholders. This position offers hands-on experience in: Media relations Crisis management and risk response SNS management Utilizing AI and digital tools for PR In the future, you may take a leading role in planning, executing, and evaluating projects of various scales as a core member of the team. Key Responsibilities   External Communications   Planning and executing external PR activities (press releases, media relations, interviews, etc.) Responding to inquiries from media and stakeholders; building and maintaining relationships Measuring PR effectiveness and reporting results   SNS Operation Planning, managing, and creating content for SNS (primarily note) including writing, editing, publishing, and analysis   Internal Communications Actively sharing information about the company and external PR activities both internally and externally Using internal communication tools effectively to enhance employee engagement   Reputation Management Preparing materials and supporting monitoring for risk management as needed   BAU / Operations Daily news monitoring (clipping) Managing existing PR materials and content, and proposing improvements   Required Skills and Experience   Qualifications / Skills / Experience:   5+ years of practical experience in PR, corporate communications, or media-related work (experience at a PR agency is a plus) Experience creating external communication materials such as press releases or speech drafts Experience planning, managing, and executing PR projects Skills in creating SNS content (note, Facebook, LinkedIn, etc.) English and Japanese proficiency: TOEIC 850+ or equivalent bilingual skills (business-level English and native-level Japanese) Strong communication, coordination, and project management skills Ability to proactively gather information and strategically communicate it Teamwork and collaboration skills Ability to view things from a high-level perspective with broad vision PC skills (MS Office, particularly PowerPoint, Word, Excel)   Preferred / Additional Skills:   PR experience in the Financial or Insurance industry Experience producing and managing content on note or other social media platforms Experience in Crisis Management Basic image and video editing skills 求人詳細 給与 ¥7,500,000 年収 ～ ¥9,000,000 年収 必須言語 日本語 (ネイティブ), 英語 (ビジネス会話)

Within the division, the Customer Experience Department – Customer Journey Section plays a critical role in redesigning and managing the overall customer journey. Specifically, the team collects and analyzes customer feedback, integrates survey results, visualizes the customer journey to identify current issues, and designs the ideal future customer journey. It also works with relevant departments to develop and implement improvement actions. The goal is to build a shared understanding across the organization and deliver a win-win customer experience for both customers and the company, leading to business growth. Main Responsibilities Conduct detailed analysis of customer feedback and data from various touchpoints to quantify pain points and bottlenecks. Develop and define customer journeys in collaboration with related departments by linking diverse customer data, visualizing issues, and aligning with strategic goals. Drive the execution of actions toward the ideal customer journey and facilitate consensus with related departments on KPIs and targets. Manage the progress of improvement actions and measure results through the PDCA cycle. Propose customer research initiatives necessary for customer journey design (in collaboration with the Customer Insight Section). Manage the Customer & Operations Committee, including reporting customer-related KPIs, improvement progress, customer strategy, and priority actions, and aligning with management. Promote initiatives based on “Customer-Oriented Business Operations” (Fiduciary Duty). Required Skills and Experience As an Assistant Manager, you will be expected to take ownership and lead assigned responsibilities proactively. Experience identifying issues from a customer perspective and planning/proposing improvement measures. Strong analytical skills using customer data (fact-based analysis). Experience coordinating with multiple stakeholders to resolve issues and drive decision-making (e.g., project PM or leader in business-related departments, meeting facilitation, stakeholder alignment and consensus building). Logical and structured thinking to analyze gaps between current and target states using strategic frameworks and to organize problem-solving approaches. Excellent reporting and presentation skills using PowerPoint and Excel (clear and logical communication). Ability to write clear and persuasive internal communications and stakeholder documents (emails, presentations, etc.). Strong communication skills to build trust and work positively with stakeholders. Experience in the insurance industry is desirable (if not, willingness and initiative to learn quickly). Behavioral Skills Strong motivation to achieve goals (commitment to quantitative and qualitative objectives and proactive action). Time management skills to meet deadlines. Self-management skills for multitasking. Creativity and ability to propose ideas unconstrained by existing frameworks. Leadership and drive to engage stakeholders and proactively promote business initiatives. Willingness to embrace change and continuously pursue innovation and improvement. Excellent interpersonal skills and influence based on strong communication and relationship-building abilities. High compliance awareness. Language Skills Japanese: Business level or above. English: Required for reading and writing emails and documents. Preferably capable of participating in meetings, giving presentations, and handling Q&A in English. 求人詳細 給与 ¥8,000,000 年収 ～ ¥11,000,000 年収 必須言語 英語 (ビジネス会話), 日本語 (ビジネス会話)

主な業務内容： Azure Databricks / Microsoft Fabric を活用した高度な分析ソリューションのアーキテクチャ設計、構築、実装をリード ビジネスステークホルダーやITチームと連携し、要件を理解し、効果的なソリューションを提供 ビジネス要件とベストプラクティスに沿ったデータソリューションのエンドツーエンド実装を監督 Azure Databricks、PySparkなどを用いたデータパイプラインおよびETLプロセスの開発を主導 Azure Data Lake、Azure Synapse、Azure Data FactoryなどのAzureサービスやオンプレミスシステムとの統合 データエンジニアリングチームへの技術的リーダーシップとメンタリングを提供し、継続的な学習と改善の文化を促進 アーキテクチャ、プロセス、データフローの文書化を徹底し、セキュリティとガバナンス基準に準拠 コード品質、データセキュリティ、スケーラビリティに関するベストプラクティスを遵守 Databricksおよび関連技術の最新動向を把握し、イノベーションを推進 必須スキル： Azure Databricksの豊富な経験（クラスタ管理、ノートブック開発、Delta Lake） Hadoop、Sparkなどのビッグデータ技術、およびPySparkなどのデータ処理フレームワークの習熟 Azure Data Lake、Azure Synapse、Azure Data FactoryなどのAzureサービスの深い理解 ETL/ELTプロセス、データウェアハウス、データレイクの構築経験 高度なSQLスキルとNoSQLデータベースの知識 Gitなどのバージョン管理システムを用いたCI/CDパイプラインの経験 クラウドセキュリティのベストプラクティスに関する知識 Power BIによるダッシュボード・レポート作成経験 Microsoft Fabricを用いた分析・統合業務の経験 Spark Streamingによるリアルタイムデータ処理の経験 ARMテンプレートを用いたInfrastructure as Code（IaC）の実践経験 経験： Databricks / SynapseノートブックおよびAzure Data Factoryを用いたデータ取り込み・変換パイプラインの開発経験（8年以上） Deltaテーブル、Delta Lake、Azure Data Lake Storage Gen2の実務経験 Auto LoaderおよびDelta Live Tablesを活用した効率的なデータ取り込み・変換経験 Databricks SQLを用いたクエリレイヤーの構築・最適化経験 DatabricksとAzure Synapse、ADLS Gen2、Power BIとの統合によるエンドツーエンド分析ソリューションの構築経験 Power BIレポートの開発・最適化・展開経験 Databricksおよびクラウドネイティブソリューションにおける最新のCI/CD実践への理解と経験 Responsibilities: Lead the architecture, design, and implementation of advanced analytics solutions using Azure Databricks/ Fabric. The ideal candidate will have a deep understanding of big data technologies, data engineering, and cloud computing, with a strong focus on Azure Databricks along with Strong SQL. Work closely with business stakeholders and other IT teams to understand requirements and deliver effective solutions. Oversee the end-to-end implementation of data solutions, ensuring alignment with business requirements and best practices. Lead the development of data pipelines and ETL processes using Azure Databricks, PySpark, and other relevant tools. Integrate Azure Databricks with other Azure services (e.g., Azure Data Lake, Azure Synapse, Azure Data Factory) and on-premise systems. Provide technical leadership and mentorship to the data engineering team, fostering a culture of continuous learning and improvement. Ensure proper documentation of architecture, processes, and data flows, while ensuring compliance with security and governance standards. Ensure best practices are followed in terms of code quality, data security, and scalability. Stay updated with the latest developments in Databricks and associated technologies to drive innovation. Essential Skills: Strong experience with Azure Databricks, including cluster management, notebook development, and Delta Lake. Proficiency in big data technologies (e.g., Hadoop, Spark) and data processing frameworks (e.g., PySpark). Deep understanding of Azure services like Azure Data Lake, Azure Synapse, and Azure Data Factory. Experience with ETL/ELT processes, data warehousing, and building data lakes. Strong SQL skills and familiarity with NoSQL databases. Experience with CI/CD pipelines and version control systems like Git. Knowledge of cloud security best practices. Soft Skills: Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Leadership skills with the ability to manage and mentor a team of data engineers. Nice to have Skills: Power BI for dashboarding and reporting. Microsoft Fabric for analytics and integration tasks. Spark Streaming for processing real-time data streams. Familiarity with Azure Resource Manager (ARM) templates for infrastructure as code (IaC) practices. Experience: Demonstrated expertise of 8+ years in developing data ingestion and transformation pipelines using Databricks/Synapse notebooks and Azure Data Factory. Solid understanding and hands-on experience with Delta tables, Delta Lake, and Azure Data Lake Storage Gen2. Experience in efficiently using Auto Loader and Delta Live tables for seamless data ingestion and transformation. Proficiency in building and optimizing query layers using Databricks SQL. Demonstrated experience integrating Databricks with Azure Synapse, ADLS Gen2, and Power BI for end-to-end analytics solutions. Prior experience in developing, optimizing, and deploying Power BI reports. Familiarity with modern CI/CD practices, especially in the context of Databricks and cloud-native solutions Note: If you have worked with the above-mentioned technologies, please share a brief summary outlining how you utilized them in your projects. 求人詳細 必須言語 日本語 (ネイティブ), 英語 (日常会話)

We are seeking a New Business Underwriter to assess medical and environmental risks for new insurance applications. This position offers an excellent opportunity to strengthen your expertise in underwriting, financial analysis, and medical risk assessment, while contributing to process improvement and operational innovation. Key responsibilities: Conduct underwriting assessments for new business and related tasks Develop and implement measures to reduce deficiencies and enhance underwriting operations (process review, regulation updates, manual preparation, etc.) Manage and supervise subcontractors Provide training and support to team members Qualifications: Practical experience in the insurance industry Risk appraisal experience preferred Proficiency in basic PC skills (Excel, Word, PowerPoint) Strong communication and telephone skills Proactive attitude with a desire for continuous learning and improvement Ability to work independently and collaborate effectively with stakeholders English proficiency preferred   求人詳細 給与 ¥4,000,000 年収 ～ ¥6,000,000 年収 その他条件 Flexible hours 必須言語 日本語 (ネイティブ), 英語 (ビジネス会話)

職務内容   新契約受付に関わる業務を通じ、顧客体験向上と業務効率改善のための プロセス変革・改善 を主導する。 主な業務内容   新契約受付手続きに関わる 事務業務全般（契約査定業務は除く） 新契約会計関連の対応、決算対応（初回保険料に関する業務） 診査関連業務、保険証券対応、成立後確認業務 新契約成立プロセスにおける 業務改善・実行 業務委託先の管理 求めるスキル・経験   生命保険の 新契約・保全受付事務 の実務経験 金融知識 基本的なPCスキル（Excel, Word, Access, Outlook） 顧客志向、論理的思考、変革を実行する行動力 コミュニケーションスキル コンプライアンス意識 英語スキルがあれば尚可 As part of the Customer Service team, you will contribute to delivering a smooth and efficient contract acceptance process. You will play a key role in enhancing customer experience, ensuring operational accuracy, and driving process improvements. Main Responsibilities Handle administrative tasks related to new contract acceptance (excluding appraisal work) Manage accounting and settlement processes for initial premiums Support policy-related correspondence, examination-related tasks, and post-contract confirmations Improve and execute workflows in the new contract acceptance process Supervise and manage outsourced operations Required Skills & Experience Practical experience in new life insurance contracts and contract administration Strong financial knowledge Proficiency in Microsoft Office (Excel, Word, Access, Outlook) Strong customer orientation and compliance awareness Analytical and logical thinking skills, with a drive to implement change Excellent communication abilities English proficiency is a plus   求人詳細 給与 ¥4,000,000 年収 ～ ¥6,000,000 年収 必須言語 日本語 (流暢), 英語 (ビジネス会話)

主な業務内容 契約者様および被保険者様からの、保険内容や各種手続きに関するお問い合わせ・ご依頼に対する電話対応 各種手続きに関する書類の発送手配 お客様からのご依頼の正確な処理と高品質なサービスの提供 求めるスキル・経験 顧客対応スキル（電話・メール対応含む） PC操作スキル（Word、Excel、Outlookなど） 生命保険や税務に関する基本的な知識 待遇 給与：現年収・能力・経験に応じて、当社規定により優遇 勤務時間：9:00～17:00（平日） Are you passionate about helping people and providing excellent service? We are looking for motivated professionals to join a Contact Center team in Sapporo. You’ll be supporting customers and agents across the full insurance process, from enrollment to payment. Your role: Handle inquiries from policyholders and insured persons regarding insurance details and procedures Arrange and process documentation requests Deliver professional and empathetic customer support What we’re looking for: Strong communication and customer service skills Confident PC skills Basic knowledge of life insurance and/or tax matters (a plus) Location: Sapporo  Weekdays: 9:00 AM - 5:00 PM or 9:00 AM - 6:00 PM Saturdays: 9:00 AM - 5:00 PM    求人詳細 給与 ¥5,000,000 年収 ～ ¥6,000,000 年収 必須言語 日本語 (ネイティブ), 英語 (ビジネス会話)

The Vendor Demand Manager is responsible for overseeing IT internal resource capacity planning and managing demand for external vendors to ensure optimal utilization of resources and effective delivery of IT initiatives aligned with company strategy. This role requires forecasting IT workload for both BAU (Business As Usual) operations and strategic projects, developing and maintaining internal capacity plans, and consolidating vendor demand plans. The position covers over 500 internal IT resources and more than 400 vendor FTEs across multiple vendors. Key Responsibilities: Collaboration and Planning Work with IT teams to understand BAU activities and upcoming projects requiring internal and vendor resources Develop comprehensive capacity plans in collaboration with IT teams to ensure the availability of key resources Maintain and adjust capacity plans as demand evolves Identify potential capacity constraints and provide assessments of project delivery feasibility Partner with company executives to prioritize projects considering capacity limitations Identify short- and long-term measures to address resource shortages for critical roles External Vendor Demand Management Consolidate and manage vendor demand for planned BAU activities and projects Liaise with vendors to assess capacity, capability, lead times, and constraints Identify gaps and coordinate adjustments (e.g., project prioritization, scheduling, resource reallocation) Provide structured input to Contract and Financial Managers when demand or vendor capacity changes significantly, ensuring accurate cost and contractual assessments Process and Tools Implement best practices, processes, and tools for effective Capacity and Vendor Demand Management Manage order processes between the company and vendors efficiently Stakeholder Management Act as the central coordination point for IT teams, company leaders, and vendors Ensure shared visibility and quick resolution of capacity and demand-related issues Reporting Generate regular IT Capacity and Vendor Demand reports to provide executives with strategic insights for resource planning and decision-making Required Skills & Experience: Proven experience in demand management, capacity planning, or IT resource management Strong data analysis and reporting skills Excellent communication and stakeholder management skills, including executive-level engagement Ability to collaborate across multiple teams and with external vendors Fluency in Japanese; business-level English proficiency 求人詳細 給与 ¥12,000,000 年収 ～ ¥14,000,000 年収 必須言語 日本語 (流暢), 英語 (ビジネス会話)

The Outsourcing Service Delivery Manager (SDM) is responsible for ensuring the delivery of high-quality IT services through external vendors. This role oversees service quality, manages IT operations processes, coordinates service transitions, and facilitates effective stakeholder communication to ensure seamless service delivery in alignment with organizational standards and contractual SLAs.   Key Responsibilities: 1. Service Quality & SLA Management Monitor and evaluate the performance of IT services delivered by vendors against established SLAs and KPIs. Identify deviations and lead corrective actions to address issues proactively. Maintain regular communication with vendors to drive continuous improvement in service quality. 2. IT Operations Process Control & Improvement Oversee execution and compliance with ITIL-based processes, including incident, change, and release management. Drive standardization and implement process improvements across service towers to optimize operational efficiency. 3. Operational Handover & Transition Oversight Manage the identification of systems, applications, and operational scopes for transition to new vendors. Ensure comprehensive knowledge transfer and smooth operational handovers, including mapping responsibilities between current and future vendors. Assess vendor readiness based on exit criteria and operational milestones during transition phases. 4. Stakeholder Coordination Serve as the central point of contact among business units, IT teams, vendors, and project/program teams to facilitate issue resolution. Organize and lead regular service review meetings to evaluate performance, discuss challenges, and define improvement actions with vendors.   Qualifications & Skills: Required: Proven experience in IT service management, vendor management, or related roles Ability to lead process improvements and drive operational excellence Excellent stakeholder management and communication skills Strong understanding of ITIL processes and SLA management Business-level English and intermediate-level Japanese Preferred: Experience with multi-vendor or offshore delivery models ​​​​​​​ ​​​​​​​Relevant certifications such as ITIL Foundation, PMP, or vendor-specific certifications     求人詳細 給与 ¥12,000,000 年収 ～ ¥14,000,000 年収 必須言語 英語 (上級ビジネスレベル), 日本語 (上級ビジネスレベル)

Job Purpose Strengthen security controls and measures across applications and infrastructure to protect information assets from data leakage and unauthorized access. Key Responsibilities IT Project Security Review: Review IT architecture in various projects and define security requirements (encryption, data protection, access control, authentication/authorization, etc.). Cloud Service Security: Evaluate and define security requirements for SaaS, PaaS, and IaaS adoption. Security Testing: Conduct penetration tests, SAST/IAST/DAST, and other security assessments to identify and remediate vulnerabilities. Security Monitoring: Define and manage WAF/FW policies, assess risks, and propose mitigation measures. Advisory Support: Provide expert advice and respond to security-related inquiries from IT and business units. Audit & Compliance: Support security audits, address findings, and implement corrective actions. Qualifications & Skills Experience in Information Security, IT Audit, or IT Development/Operations. Strong knowledge of industry standards and best practices (ISO 27K, NIST, Privacy Mark, PCI-DSS, OWASP, etc.). Excellent communication, documentation, and problem-solving skills. Experience in security reviews, assessments, and improvement planning (cloud and AI security included). Preferred certifications: CISA, CISM, CISSP, CCSP, AWS certifications. Bilingual in English and Japanese 求人詳細 給与 ¥8,500,000 年収 ～ ¥11,000,000 年収 必須言語 日本語 (流暢), 英語 (上級ビジネスレベル)

Join a forward-thinking organization where security is a strategic advantage. As Manager of Operational Resilience & Physical Security, you will lead a talented team ensuring business continuity, IT and physical security, and crisis management readiness.  What You’ll Do: Drive Operational Resilience programs, including BIA, BCP, and IT Service Continuity (DR planning/testing) Lead crisis response efforts for IT, cybersecurity, physical security, and large-scale incidents Oversee physical security, travel safety, and health & safety initiatives Manage budgets, internal staff, contractors, and vendor relationships Continuously improve processes and deliver actionable insights to leadership Inspire and develop your team What We’re Looking For: 5–8+ years in security, IT infrastructure, or resilience management (IT security experience highly valued) Strong leadership, stakeholder management, and communication skills Proven ability to respond effectively in crises, including IT and security incidents Budgeting and vendor management experience Relevant certifications a plus (CISSP, CBCP, BCM/DR, physical security) Flexibility to handle emergency situations outside business hours Why Join : Make a direct impact on organizational security and continuity Lead a diverse, skilled team in a dynamic environment Opportunity to work at the intersection of IT and physical security 求人詳細 給与 ¥14,000,000 年収 必須言語 日本語 (流暢), 英語 (上級ビジネスレベル)

We are looking for Product Owner to lead the development and enhancement of automation solutions, including tools such as UiPath and Microsoft Power Platform. As the Product Owner, you will be responsible for maximizing the value delivered by automation products.  Key Responsibilities Define and prioritize product features and enhancements based on stakeholder input and business needs Collaborate with development teams to ensure the timely delivery of high-quality automation solutions Communicate product vision, roadmap, and priorities to internal teams and stakeholders Champion continuous improvement and innovation within automation tools and processes Manage the product's technical debt and ensure maintainability over time Required Skills & Experience Proven experience as a Product Owner or in a similar product management role Hands-on experience in the development and operation of RPA and automation tools (e.g., UiPath, Microsoft Power Platform, or similar) Strong knowledge of agile development practices and product lifecycle management Excellent communication and stakeholder management skills Analytical mindset with a focus on delivering business value Bilingual proficiency in Japanese and English Strong automation expertise is a significant plus 求人詳細 給与 ¥11,000,000 年収 ～ ¥11,000,000 年収 必須言語 日本語 (流暢), 英語 (上級ビジネスレベル)

As a Software Engineer, you will collaborate with Product Owners, Business Analysts, UI/UX Designers, and fellow developers to build and maintain high-quality web applications. The primary development language for this role is JavaScript/TypeScript. Key Responsibilities Develop robust front-end and/or back-end applications using TypeScript with comprehensive unit tests. Design scalable and maintainable system architectures. Continuously seek and implement improvements in existing applications. Review code from peers to ensure adherence to best practices in efficiency, testability, readability, maintainability, and style consistency. Actively contribute to the Engineering Communities of Practice by sharing knowledge and promoting best practices. Mentor and support junior and mid-level engineers. Minimum Qualifications 7+ years of experience in web application development using JavaScript/TypeScript. Strong front-end development skills using React.js and/or Next.js. Proficiency in HTML/CSS for clean and responsive UI implementation. Back-end development experience using Node.js with frameworks such as Express or Fastify. Solid understanding of RESTful API design and Swagger/OpenAPI specifications. Familiarity with relational databases like MySQL, including schema design and query optimization. Eagerness to learn new technologies (e.g., Next.js, Serverless Framework). Strong grasp of software engineering best practices with clean, maintainable code. Ability to make sound architectural decisions and build scalable systems. Initiative in identifying improvements and implementing them proactively. Experience with Agile/Scrum methodologies. Proficiency with AWS. Team-oriented mindset and ability to mentor junior engineers. Solid Git knowledge and collaborative development experience. Language Requirements: Business-level English and Business-level Japanese (JLPT N2 or above) Preferred Qualifications Proficiency in Java and Spring Boot. Experience with NoSQL databases such as DocumentDB and Redis. Familiarity with OpenShift and/or Kubernetes. Experience in serverless architectures. Knowledge of microservices or service-oriented architectures. Experience using CI/CD tools such as Jenkins and SonarQube. 求人詳細 給与 ¥8,500,000 年収 ～ ¥11,000,000 年収 必須言語 英語 (ビジネス会話), 日本語 (ビジネス会話)

1. Technical Development (80%) Design and implement scalable, production-grade data platform infrastructure components using AWS, Databricks, and modern data stack architecture. Lead the development of critical data pipeline components, ensuring performance, security, reliability, and segregation of duty compliance. Architect and implement complex data transformation workflows to efficiently handle large-scale data processing. Develop and maintain infrastructure-as-code (IaC) for reproducibility and standardization. Implement advanced monitoring and observability solutions for the entire data platform. 2. Research & Innovation (10%) Research emerging technologies and architectural patterns to improve performance, maintainability, efficiency, and cost. Evaluate and prototype new tools and frameworks to enhance platform capabilities. Present technical proposals and Proof of Concepts (PoCs) to Data Platform Engineering leadership. Develop technical documentation and design proposals to support onboarding and platform improvements. 3. Technical Leadership (10%) Mentor and guide team members while reviewing critical code contributions. Collaborate with junior stakeholders to align technical solutions with business requirements. Lead technical design discussions and architecture review sessions. Share knowledge through documentation, workshops, and technical presentations. Qualifications 1. Technical & Professional Skills Master's degree in Computer Science, Data Engineering, or related field. 10+ years of experience in data engineering and software development. Deep expertise in Cloud Platforms (AWS preferred) and data processing frameworks (Spark preferred). Expert-level proficiency in Python (preferred), Scala, or Java. Experience with modern SQL Warehouses (Databricks preferred, Snowflake, BigQuery) and data architectures (Lakehouse preferred). Strong experience in DBT (Data Build Tool) and Data Modeling methodologies. Expert-level knowledge of Infrastructure-as-Code (IaC) practices, using Terraform and AWS CDK. Solid background in distributed systems and high-performance computing. Proven ability to lead complex technical initiatives. 2. Behavioral Skills Strong communication skills to explain complex technical concepts to various audiences. Excellent problem-solving abilities and analytical thinking. Demonstrated leadership in technical decision-making. Self-motivated, with the ability to work autonomously. Experienced in mentoring and coaching technical team members. Strong project management skills with a results-oriented mindset. 3. Language Skills English: Business level. Japanese: Intermediate level (N2 or equivalent). 求人詳細 給与 ¥12,000,000 年収 ～ ¥14,000,000 年収 必須言語 英語 (ビジネス会話), 日本語 (ビジネス会話)

Client's PMO (Program Management Office) is looking for an experienced Program Manager to lead company strategic programs and projects. The Program Manager will have 2 main roles: 1. Lead a program comprising of multiple related projects. 2. Lead large multi-division projects. Program Manager Responsibilities:   Program Delivery Plan: Consolidate delivery plans of individual projects into a cohesive program delivery plan, identifying interdependencies, program-level risks, and issues. Governance Structure: Define program key objectives and KPIs in alignment with stakeholders. Identify and clarify roles of key stakeholders. Establish program review meetings and status reporting mechanisms. Implement risk/issue management and escalation frameworks. Communication Management: Act as the central communication hub for the program to ensure clarity and alignment among stakeholders. Lead program review meetings. Program Status Tracking: Consolidate project delivery status for the sponsor, including OTOBOS (On Time, On Budget, On Scope) metrics, KPIs, risks, issues, and dependencies. Create and deliver monthly program status reports. Delivery Support: Provide guidance and support to project teams to ensure adherence to the company’s project governance framework and best practices. Cross-Program Collaboration: Work with other program managers to manage inter-program dependencies and contribute to a unified view of the company’s portfolio. Project Manager Responsibilities:   Project Definition: Collaborate with sponsors to define project objectives, deliverables, and KPIs. Business Requirements: Ensure clear communication and documentation of business requirements. Project Planning: Partner with impacted divisions to create a comprehensive project plan, addressing: Scope, schedule, cost/resource allocation, risk/issue management, quality, and communication plans. OTOBOS baseline aligned with IT’s sprint plans and agile delivery methodologies. Project Execution: Monitor and control project activities against the project plan. Track and report OTOBOS metrics. Manage scope to ensure deliverables meet business requirements. Maintain the project schedule and budget alignment. Identify, communicate, and escalate high-impact risks, issues, and dependencies. Develop mitigation strategies. Communication Management: Ensure stakeholder alignment through: Steering committee management. Translating technical inputs into actionable insights for executives. Project Closure: Execute comprehensive project closure activities to ensure all deliverables are met and lessons learned are documented. Job Qualifications   Required Leadership Competencies: Program Management Expertise: Demonstrated ability to manage complex programs and multiple interrelated projects. Executive Stakeholder Management: Proven experience in clear, concise, and timely communication and escalation to senior stakeholders. Strategic Decision-Making: Ability to align program/project decisions with company strategy. Leadership: Strong collaboration and influence across diverse stakeholders with the courage to challenge the status quo. IT Knowledge: General understanding of IT infrastructure, products, and applications. Insurance Industry Experience: General knowledge and/or experience in the insurance sector. Language Proficiency: Fluent in Japanese; business-level English required. 求人詳細 給与 ¥12,000,000 年収 ～ ¥14,000,000 年収

The One Account Product Specialist is an Infrastructure position focused on the One Account migration project. The candidate will possess the following technical and project management skillsets: Actively engage in a multi-year migration project to a global platform. Have sufficient knowledge of Microsoft Active Directory and the ability to understand app dependencies. Communicate with Application Owners in both English and Japanese. Guide App Owners to migrate dependencies off Local AD onto the Global platform. Follow Change Control procedures according to the industry standard ITIL Framework. Collaborate with other project members as well as the larger Technology department in Japan and the larger global organization. In the next 12 months, the role will transition from project focus to BAU operational support of the web-based account provisioning toolset. Qualifications: Accreditation: Experienced at least 1 year working in a global Enterprise Environment. Working knowledge of the ITIL Foundation framework. 1 year Project Management experience. Sustain Competitive Advantage: Take a proactive approach to troubleshooting. Be self-motivated with a proactive mindset. Contribution to the Advancement of the Company: Adhere to the principles of continuous process improvement. Working knowledge of industry-standard security best practices. Application of Skill/Knowledge: Technical knowledge of Microsoft DNS, the Windows Server Operating System, Forefront Identity Manager, Certificate Services, the account creation process, familiarity with account attributes and Group Policy. Conditions: Preferential treatment according to our regulations based on ability and experience. 求人詳細 給与 ¥8,000,000 年収 ～ ¥10,000,000 年収 必須言語 日本語 (流暢), 英語 (流暢)

We are seeking an experienced Information Security Specialist to join our global team and contribute to the development, implementation, and enforcement of security controls and policies across our European and Asian operations. In this role, you will be responsible for leading security initiatives, ensuring compliance with industry standards and regulations, and conducting risk assessments to safeguard critical information assets. You will collaborate with cross-functional teams and external partners, overseeing projects related to security operations, audits, and regulatory requirements. Additionally, you will play a key role in providing advisory services on security best practices and risk management across various business units. Frequent travel for on-site security assessments at various company locations may be required. Key Responsibilities: Security System Promotion: Drive continuous improvement of security protocols in alignment with ISO 27001 (PDCA cycle), create and update security policies and manuals, and conduct security assessments at offices and related facilities (occasional business trips). Risk Assessment: Perform risk evaluations on information assets (systems and data), assess security exceptions and follow up on mitigation plans, and evaluate external vendors’ security practices (including on-site visits). Assurance Activities: Conduct independent evaluations of governance, risk management, and control processes. Develop and follow up on improvement plans based on audit results, and provide local support for group assurance activities. Advisory Support: Identify security challenges and provide expert advice on appropriate measures and solutions. Group Collaboration: Work closely with the European headquarters on security initiatives through email, chat, and regular weekly meetings. Qualifications: Professional Experience: Minimum of 3 years of experience in information security, internal auditing, or as a consultant in an audit firm. Education: A bachelor’s degree in Information Security, Computer Science, or a related field is preferred. Certifications: Preferred certifications include CISA, CISM, CRISC, CISSP, or CCSP. Experience with ISMS, Privacy Mark, PCI-DSS, and other security standards is a plus. Skills & Requirements: Technical Knowledge: Strong understanding of security frameworks and industry standards such as ISO 27001, NIST, OWASP, and PCI-DSS. Problem-Solving: Ability to proactively identify security challenges and provide actionable solutions. Team Collaboration: A cooperative mindset with the ability to work well within cross-functional teams and with global stakeholders. Adaptability: Willingness to travel for on-site visits and adapt to a fast-paced, dynamic work environment. If you are passionate about information security and are looking for an opportunity to lead security efforts in a global setting, we would love to hear from you! 求人詳細 給与 ¥9,000,000 年収 ～ ¥11,000,000 年収 必須言語 英語 (ビジネス会話), 日本語 (ビジネス会話)

    We are looking for Product Owner to lead the development and enhancement of RPA and Automation tools, such as UiPath and Microsoft PowerPlatform. As the Product Owner for Automation Products, you will be responsible for maximizing the value of these products, ensuring alignment with business objectives, and driving continuous improvement. You will collaborate with cross-functional teams to prioritize features, manage the product backlog, and drive the product roadmap to deliver high-quality solutions. Key Responsibilities: Stakeholder Collaboration: Engage with stakeholders to define and prioritize product features and enhancements based on business needs and objectives. Product Backlog Management: Maintain and manage the product backlog, ensuring that it is well-organized and prioritized to reflect business value and urgency. Roadmap Development: Develop and communicate the product roadmap, ensuring it aligns with overall business goals and strategy. Cross-Functional Coordination: Work closely with development teams to ensure timely delivery of high-quality solutions. Facilitate effective communication between internal teams and stakeholders. Continuous Improvement: Drive continuous improvement and innovation within the core automation systems, identifying opportunities for enhancement and addressing technical debt. Vision and Communication: Clearly articulate the product vision and priorities to internal teams and stakeholders, ensuring alignment and understanding. Technical Debt Management: Monitor and manage technical debt, implementing strategies to mitigate risks and maintain product quality. Job Qualifications: Experience: Proven experience as a Product Owner or in a similar role, preferably with experience in RPA and automation tools such as UiPath and Microsoft PowerPlatform. Technical Knowledge: Strong understanding of the operation and development of RPA and automation systems. Familiarity with relevant technologies and tools. Agile Methodologies: Knowledge of Agile Methodologies and product management best practices. Communication Skills: Excellent communication and stakeholder management skills, with the ability to effectively convey product vision and priorities. Analytical Mindset: Analytical approach with a focus on driving business value through data-driven decision-making. Team Collaboration: Proven ability to work collaboratively with cross-functional teams and manage complex projects. Education & Experience: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. Experience as a Product Owner or in a similar product management role. Experience with RPA and automation tools, such as UiPath and Microsoft PowerPlatform, is highly desirable. 求人詳細 給与 ¥6,000,000 年収 ～ ¥8,000,000 年収 必須言語 英語 (流暢), 日本語 (流暢)

We are seeking a skilled Product Owner to lead the development and enhancement of core system, ensuring alignment with business objectives and driving continuous improvement. As the Product Owner for core system, you will be responsible for maximizing the value of the product and representing the needs of the business stakeholders. You will collaborate with cross-functional teams to prioritize features, manage the product backlog, and drive the product roadmap. This position will require, but not be limited to, the following tasks: Collaborate with stakeholders to define and prioritize product features and enhancements Work closely with development teams to ensure the timely delivery of high-quality solutions Communicate product vision and priorities to internal teams and stakeholders Drive continuous improvement and innovation within the core system Managing technical debt of the product Required Skills and Experience Proven experience as a Product Owner, Business Analyst, or similar role In-depth knowledge of Guidewire Insurance Suite or similar insurance core systems Strong understanding of agile methodologies and product management best practices Excellent communication and stakeholder management skills Analytical mindset with a focus on driving business value Bilingual proficiency in Japanese and English Understanding of the automobile insurance business domain Desired Skills and Experience Experience working in the insurance domain Experience working on Guidewire software 求人詳細 給与 ¥8,000,000 年収 ～ ¥10,000,000 年収 必須言語 英語 (ビジネス会話), 日本語 (ビジネス会話)

Collaborate with operations teams to define business processes and optimize customer experience Work closely with product owners to complete Squad responsibilities Coordinate system development and maintenance and ensure that operations within the Squad run smoothly Work with the operations team to define and optimize business processes Knowledge of business processes, workflows, and use cases for the products in charge Understand the core capabilities, functions, and limitations of the products you are responsible for Support process automation and standardization Identify new needs and define business and system requirements New technologies and functions Explore and evaluate and recommend alignment with company strategy Ensure utilization of existing assets Work closely with Product Owner to complete responsibilities to be carried out by the Squad Necessary governance Adherence to processes Plan implementation approach Coordinate system development and maintenance to ensure smooth operations within the Squad Prepare for release (e.g. document approval to Release Management) Prioritize and respond to incidents (as a single point of contact for the business) and work on night or early morning releases (e.g. submission of reports, conduct reviews, etc.) Prioritize and respond to incidents (as a single point of contact for the business, developers)   Required Skills and Experience Communication and coordination skills Ability to multitask (perform multiple tasks at the same time) and the ability to learn new things quickly and perform a wide range of tasks Ability to meet the needs of the Squad to achieve its goals Mindset and leadership that proactively works towards customer needs Understanding or willingness to learn about a life insurance company's customer portal product should look like from the customer's perspective Knowledge and experience in building open applications on the cloud Log and code analysis skills and experience in problem solving and analysis Desired Skills and Experience Experience with IT open systems System analysis Experience within the insurance industry 求人詳細 必須言語 英語 (ビジネス会話), 日本語 (ビジネス会話)